

FAQ
How long can Tender Hazel One-Day lenses be worn?
Tender Hazel One-Day lenses are designed for single-use and should be replaced daily. This ensures optimal comfort, hygiene, and vibrant color throughout the day.
Why are Tender Hazel lenses made from Polymacon?
Polymacon is a high-quality material known for its comfort and durability. It ensures that Tender Hazel lenses maintain their shape and natural tones, providing a consistent and comfortable fit for daily wear.
What does the term '3 tones' mean?
The 3-tone design of Tender Hazel lenses blends three complementary shades, including a limbal ring for added depth. This design creates a natural and radiant look that enhances your eye's beauty with a subtle yet striking finish.
How do I store Tender Hazel lenses?
No storage is required! As daily disposables, you simply wear a fresh pair each day and discard them after use, eliminating the need for cleaning solutions or cases.
Shipping
Fast shipping
Delivery times depend on the destination and chosen shipping service for details visit our shipping page
Premium Shipping
24 hours to most of Europe
48-72 hours to the United States
Shipping costs and delivery times are calculated at checkout check our shipping page for other regions we aim to deliver your order quickly and securely.
Order tracking
Stay updated on your order every step of the way with our convenient order tracking service. Once your order is processed and shipped, you will receive a confirmation email containing a tracking number and a link to track your package. Simply use this tracking number to monitor your shipment’s status and estimated delivery time.
Get in touch
WhatsApp Reach us at +393714284809
Ticketing System Log into your account, go to the Ticket section, and submit your query
Phone Call us in Italy at +39 0331232718
Email Send your questions to support@desiolens.com
Our customer support is available from 8:30 am to 5 pm CET excluding weekends and public holidays.
About us

Innovative Italian design and natural enhancement
Desio® lenses by Qualimed offer natural color enhancement by blending with your eye color. Designed with Italian craftsmanship, they come in unique patterns and shades like blue, green, grey, and brown, providing a subtle yet striking look.

Commitment to Quality and Safety
Desio lenses adhere to high international standards, featuring CE marks, FDA clearance, and ISO compliance. This focus on safety and quality ensures that Desio provides reliable, stylish eye care for those who value both aesthetics and health.

Authentic distribution and counterfeit prevention
Desio lenses are available through selected optical stores and official websites, www.desiolens.com and www.desiolens.eu. To ensure authenticity and quality, avoid buying from social media platforms. Report any suspected counterfeits to counterfeit@desioeyes.it.