Contact
Contact us
How can I contact Desio customer support?
You can reach us through multiple channels:
WhatsApp: +39 371 428 4809
Phone (Italy): +39 0331 232718 or +39 0331 371464
Email: support@desiolens.com
Ticketing system: Log into your account and submit a ticket from your dashboard.
When can I send a request?
You can contact us anytime, 24/7, using email, WhatsApp, or the ticketing system.
When will I get a reply?
Our team will get back to you as quickly as possible. We respond during business hours:
8:30 AM to 5:00 PM CET, Monday to Friday
(weekends and public holidays excluded)
What should I include in my message if I already placed an order?
Please mention your order number it helps us assist you faster.
Check our FAQ in the meantime it might already answer your question.